Hotel Review - Hyatt Regency Tokyo

The Hyatt Regency Tokyo is located in Shinjuku, a fast-paced business, shopping and entertainment district. This five star hotel in Tokyo is next to the Shinjuku Central Park and Tokyo Metropolitan Government Building. It is also a 10 minute walk to the Shinjuku station where there are many malls like the Odakyu Department Store, HALC and BicCamera.

There is a free shuttle bus running between the hotel and bus stop 35 outside HALC department store at Shinjuku. The airport limosuine busses also stop here to/from Narita and Haneda airports.

After returning back to Tokyo from a one night trip to Hakone, we rolled our bags from Shinjuku station out the west exit over to bus stop 35 outside HALC. The clean white Hyatt Regency bus was waiting there. A wave to the driver, and the pleasant white-gloved driver came out to help us with our bags into the bus. A 5-minute bus ride later and we were at the Hyatt Regency.

The large lobby was lit by three huge chandeliers. How do they clean those things? A brisk walk over to the reception desk and a pleasant lady efficiently checked us in, informing us that we have free use of the fitness centre and swimming pool. If only we brought our trainers and swimming gear. Then she whispered ..."I upgraded you to a bigger King size room". That put a smile on our faces.

We booked the room online at hyatt.com about a month earlier and got a super saver deal of  ¥ 15,000 (including taxes), for two adults, excluding breakfasts. Not a bad deal, considering that other travel websites were offering higher rates for the same room. I also asked for a non-smoking and quiet room. Both requests were accommodated.

The room was certainly a "quiet" one, as it was down the corridor away from the lift lobby. The room was huge! It fitted a very comfortable king size bed, a two-seater sofa, small round table and chair, all comfortably without feeling cramped.

There was free Internet access via a LAN cable. Didn't try that out because we didn't bring our laptops. No room WIFI, unfortunately. There was the LCD TV with both English and Japanese channels. The refrigerator was well stocked with drinks and beer.

One of the first things I check out in a hotel room is the cleanliness of the bathroom. Hyatt Regency passed - very clean bathroom, full set of amenities, good water pressure from the shower head. No separate shower stall but within the bath tub. And the icing on the cake - a super thick terry cloth bathrobe.

We didn't opt for the breakfast option as we felt we could buy something small on the go. And a good thing too, because I spied on long quese outside the ground floor cafe at around 8:30am. There are two mini marts -7-11 and Family Mart - in the basement. We bought our milk and buns for breakfast on the go. I noticed fresh sushi being brought in the early morning that was quickly snapped up by office workers from the neighbourhood office buildings.

The concierge was very helpful with maps and directions. They also kept our bags with them after checking out as our departing flight was not until 11pm.

Hyatt Regency Shinjuku is in a good location in Tokyo and provides first class five star service you would expect from any five star hotel. Everything worked, service was impeccable. A very happy customer.